QWe haven't decided on a model or budget. Can we still ask?+
Yes. Start from the problem you want to solve. The first consultation is free, and not deploying is a valid outcome too.
QWill you push a particular maker?+
No. We compare performance, total cost, fit and support on the same criteria without assuming any maker.
QWho handles breakdowns after deployment?+
We agree on the help desk, maker responsibilities, response times, parts and recovery scope before deployment and put support terms in the contract.
QCan you help us export our own robots?+
Yes. We help with destination, end-use and end-user checks, export-classification documents and local support setup. The exporter remains responsible for classification.
QWill you visit our site?+
Yes. After the hearing we visit your warehouse, factory or store, watch the work and map the site in 3D. Scope and cost depend on location and size.
QCan I buy a single unit?+
Yes. We handle single research or evaluation units and propose purchase, rental or PoC depending on your plan.
QI'm worried about data from Chinese robots.+
We check connectivity, data destinations and offline operation per model, and propose isolated network setups where needed. For sensitive sites we also compare makers from other countries.
QWhat about radio certification and safety standards?+
We check Japanese radio certification and safety-standard compliance in advance, and suggest workarounds when a model isn't certified.
QCan I see a robot in person?+
Some models can be checked via demos or on-site footage. We also arrange factory tours to makers in Shenzhen, Hangzhou and Shanghai.
QWhy are prices shown as estimates?+
They are converted from maker prices, reseller listings and press reports. Configuration, exchange rates, shipping, duties and support change the total, so we provide final figures by quote.
QCan I ask about robots not listed here?+
Yes. We research and propose makers and models beyond this catalog.
QDo I need to speak Chinese?+
No. DigiRise handles all communication with makers. Overseas customers can contact us in English.